Marketing Imagination Inside the Disney Marketing Machine

The article below is from the Winter 2016 issue of Italian America Magazine, the most widely read quarterly for people of Italian heritage in the United States.  It is the official publication of the Order of Sons of Italy in America and covers newsmakers in science, medicine, government, law, academia, and business. As an Italian American, I am honored to have been featured in this publication.   Continue reading Marketing Imagination Inside the Disney Marketing Machine

How One Crazy Idea Hit the Marketing Bullseye

The idea in the quote below was laughed at…and not in a good way. But Walt Disney World Publicity master Charlie Ridgway had keen PR instincts and knew, at the very least, he could get a good photo out of it that would run in the local Orlando print media so he decided to do it anyway. If you spend any kind of time on idea development, sometimes your “crazy idea” does have legs. My intent with this blog post is to let every marketer know that sometimes you just need to go with your gut feelings. Usually our initial … Continue reading How One Crazy Idea Hit the Marketing Bullseye

Interview With Lorraine Santoli Airing on TV Confidential Radio

Author Lorraine Santoli will appear on the next edition of TV CONFIDENTIAL to discuss her book Inside the Disney Marketing Machine, airing Dec. 16-21 at the following times and venues: WROM Radio Detroit, MI Wednesday 12/16 8pm ET, 5pm PT 2am ET, 11pm PT Sunday 12/20 8pm ET, 5pm PT 2am ET, 11pm PT Click on the Listen Live button at WROMRadio.net KHDN AM-1230 KBSR AM-1490 KYLW AM-1450 Billings, MT part of GLN Radio Network Friday 12/18 3pm ET, Noon PT Saturday 12/19 6pm ET, 3pm PT Monday 12/21 3pm ET, Noon PT Share-a-Vision Radio San Francisco Bay Area Friday … Continue reading Interview With Lorraine Santoli Airing on TV Confidential Radio

Profit Boosting Secrets from Inside the Disney Marketing Machine

The Walt Disney Company is well known for more than just Mickey Mouse.  It is revered in business circles for its masterful marketing expertise.  In particular, how it manages to generate support for individual projects across its vast landscape of diverse business segments.  Silo-busting is routine at Disney and is orchestrated with panache…and perhaps a little pixie dust. Disney’s former Director of Corporate Synergy, Lorraine Santoli, gives a first-person, behind-the-scenes account of how, under the leadership of Michael Eisner and Frank Wells, she and her colleagues ignited a synergy spark within the organization that ultimately generated a firestorm of marketing wins and soaring profits. … Continue reading Profit Boosting Secrets from Inside the Disney Marketing Machine

Do You Think That Synergy is Laughable?

“Synergy” is perhaps the most frowned up, derided, and misunderstood word in business today.  According to Webster, it is defined as the action of two or more entities to achieve an effect of which each individually is incapable. Integrated into a diversified business environment it can be a spark that ignites an extraordinary divisional cross-promotion, elevating projects to new heights and dizzying corporate profits.  In fact, the word “synergy” is so considered a foolish corporate buzzword that big business has chosen to disguise it with euphemisms that better capture the mindset of the 21st century such as “business intelligence,” “franchise … Continue reading Do You Think That Synergy is Laughable?

Can You Name All of Your Company’s Business Segments?

Excerpted from Chapter 21 of Inside the Disney Marketing Machine – in the Era of Michael Eisner and Frank Wells, written by Lorraine Santoli, former Director of Corporate Synergy for The Walt Disney Company.  The chapter is titled “Educating the Company About the Company.” Despite its synergistic history, The Walt Disney Company, like most large corporations, certainly suffered a degree of divisional tunnel vision.  Executives were fervently aware of the projects happening and in-development within their own business units, but how much did they really know about the goings-on and priorities in the other divisions? At the time I started … Continue reading Can You Name All of Your Company’s Business Segments?

The Top Reason People Never Finish Writing Their Book

Do you have post-it notes all over the place with ideas for your book, scraps of paper with scribbled notes inside your desk drawer, thoughts on napkins, and lots of crumpled up written pages in your wastebasket?  Join the club.  Completing a book requires time, dedication, and brain power, as does any task worth doing. Did you know that 97% of people who start to write a book never finish it?  That’s a pretty staggering statistic. Out of every 1,000 people that set out to do so, only 30 actually complete the task.  And if you then add on top … Continue reading The Top Reason People Never Finish Writing Their Book